Delete your PlantSmith account & data

PlantSmith — Plant Identifier & Care, operated by MINDSPARC PTE. LTD.

Last updated: July 30, 2026

This page explains how to request deletion of your PlantSmith account and the data associated with it, what gets deleted, and what (if anything) we keep. It applies to the PlantSmith mobile app (package ai.mindsparc.plantsmith).

PlantSmith lets you use the app without creating an account — the app creates an anonymous device account so your garden works offline. Whether you signed in (with Apple, Google, or email) or never signed in, the steps below permanently erase the account tied to your app and everything stored under it.

Option 1 — Delete in the app (fastest, immediate)

Open PlantSmith and go to the Settings tab.
Tap Delete Account.
Confirm when prompted. Your account and its data are erased on our servers right away, and the app returns to a signed-out, empty state.

This works even if you never signed in — it deletes the anonymous account for that installation. Deletion is permanent and cannot be undone.

Option 2 — Request deletion by email

If you can no longer open the app (for example, you deleted it) or prefer that we handle the deletion for you, email developer@mindsparc.ai from the email address you signed in with, with the subject "PlantSmith account deletion request". We will verify the request and complete the deletion within 30 days (usually much sooner), as required by applicable law. We may need to confirm your identity before acting on the request.

What gets deleted

Data	What happens
Your account record (Apple / Google / email identity, or anonymous device identity)	Permanently deleted
Your garden — saved plants, care schedules, notes, reminders	Permanently deleted
Photos you saved to your garden	Permanently deleted from our object storage
The link between your account and your subscription (RevenueCat app-user id)	Permanently deleted
Any opted-in analytics tied to your account identifier	Disassociated and deleted or aggregated so it is no longer linked to you

Photos you submit for identify / diagnose are not stored in the first place — only a short non-reversible perceptual hash is kept to recognize repeat scans — so there is no separate photo history to delete.

What we may keep, and for how long

Server logs (IP address, timestamps) — retained briefly for security and troubleshooting (typically up to 90 days), then rotated out. These are not used to rebuild your deleted account.
Aggregated / de-identified analytics — data that no longer identifies you may be retained for product analysis.
Records we are legally required to keep — for example, a minimal record of a purchase or a deletion request, kept only as long as necessary to comply with legal, tax, dispute-resolution, or fraud-prevention obligations.

Subscription billing note: deleting your account does not cancel an active subscription or trigger a refund. Manage or cancel a subscription in your Google Play (or App Store) account settings; billing records are held by the store, not by us.

Contact

Questions about deleting your account or data:

MINDSPARC PTE. LTD.
91 Bencoolen Street, #04-01, Sunshine Plaza
Singapore 189652
developer@mindsparc.ai